Legal record
Rate disclaimer
Document status
Public information for the Q Money website, set out in direct language and kept with the company record.
Every rate figure on this site links to this page. It explains exactly what the number is, what it is not, where it came from and when it last changed. Read it once and every other rate on the site becomes easy to interpret.
Rates shown on this website are indicative reference rates for information and comparison only. They are not executable transaction rates. Transaction-specific pricing, fees and margins are not provided by this website.
What these reference rates are
Core figures use the European Central Bank’s daily euro foreign exchange reference rates. For pairs that do not involve the euro, Q Tech derives a cross-rate from two ECB reference rates. These are daily informational benchmarks, not a continuous market feed or a price available for a particular transaction.
Extended coverage uses indicative data from ExchangeRate-API and is identified separately rather than being presented as ECB data.
It is a reference, not an offer
Nothing on this site is an offer to exchange currency at the rate shown, and no figure published here can be accepted to form a contract. The rates are indicative. They are published for information, and they are marked on every surface where they appear: Indicative reference rate. Not an executable rate.
What it excludes
An indicative reference rate does not describe the total price or outcome of a currency transaction. Depending on the service and circumstances, a transaction price may also include or reflect:
- A spread or margin — a difference between the reference rate and the rate made available for a particular transaction.
- Service fees — charges that may depend on the provider, amount, payment method, currencies or destination.
- Third-party costs — charges imposed by payment, intermediary or receiving institutions, and any applicable taxes or duties.
None of those amounts is represented by the reference rate displayed on qmoney.app.
Using the website or contacting us
Information displayed on this site does not become an offer, payment instruction or agreed transaction rate because you view a page, use a reference tool or send us a general email. The website does not provide a facility for accepting the displayed rate or submitting a currency exchange or money transfer instruction.
Where the data comes from
Our primary source is the European Central Bank’s euro foreign exchange reference rates, which we retrieve through Frankfurter, an open service that republishes ECB data. For pairs that do not involve the euro, we derive a cross-rate from the ECB’s euro reference rates ourselves. Where a rate is derived, the disclosure line under the figure says so.
For currencies outside the ECB’s reference set, we use ExchangeRate-API for extended coverage. Its data is not an ECB reference rate, and figures sourced from it are labelled with their provenance in the same way.
We are not affiliated with the European Central Bank, and the ECB does not endorse, review or take any responsibility for the way we present its data.
How often it updates
The European Central Bank publishes its reference rates once per business day, at around 16:00 Central European Time. That is a daily fix, not a continuous feed. It does not publish on weekends or on its own holidays, so on those days the most recent published rate is the one you will see, and the page will tell you the date it was fixed.
Two timestamps appear beneath our figures and they mean different things. The fix date is the day the market rate was published. The retrieved time is when we last fetched it. A recent retrieval time does not make an older rate newer.
If we cannot reach a data source, we show the last rate we successfully retrieved, marked clearly as a snapshot. If that snapshot ages past the point where we would still stand behind it, we stop showing a figure rather than show one under a confident stamp.
Charts and past movements
The charts on this site plot historical ECB reference rates and Q Tech-derived cross-rates. They are drawn from the same daily data and carry the same limits: they are a record of a benchmark, not a record of rates anyone was given, and the vertical axis is not zeroed, so a small move can look like a large one.
Past rate movements are not an indicator of future rates. Nothing on this site is a forecast, and nothing on this site is personal financial advice. If a currency movement matters to you, get advice that takes your circumstances into account.
Errors
We take care with this data, but we do not warrant that it is accurate, complete or current, and we do not warrant that this site is free of error or always available. If a figure here is wrong, it does not create an offer or an obligation to provide a service at that figure. See our terms of use.